Did you accidentally send money to the incorrect person via UPI? This essay will show how to reclaim your cash within 48 hours.
In todayโs digital world, cash transactions have declined. From little businesses to major malls, most consumers pay using UPI. Similarly, we utilize UPI to make payments to others. This approach has made money transfers more easier.
However, if you enter the mobile number wrong while transferring money from your phone, the money will be sent to someone elseโs account. What happens if you unintentionally transfer money to someone else? If you unintentionally send money to someone elseโs account when using UPI or other payment applications, you may quickly retrieve it.
You donโt need to go anyplace for this; simply call from your phone. You can receive your money back within 48 hours. Let us find out how.
Digital payments have grown quickly during the previous five years. During this time, there has also been an increase in complaints concerning improper transactions. Keeping consumersโ concerns in mind, the Reserve Bank has consistently streamlined the procedure of receiving money back.
Where and how can I file a complaint?
- If money is transferred to the wrong account through UPI app and net banking, first complain to the toll-free number 18001201740.
- After this, go to the account from which the money was deducted, fill out the form and give information about it.
- According to the Reserve Bank guidelines, if money is transferred to another account while making online payment, it is the bankโs responsibility to return the money within 48 hours after the complaint.
- Apart from this, a complaint can also be lodged by sending an email to the bankโs customer care department.
- If there is no response from the bank or if the bank refuses to help, complain about it at bankingombudsman.rbi.org.in.
The most important thing is not to erase the message received on the phone following the incorrect transaction. Because this SMS contains the BBPL number, which will be required for the complaint. If you make an incorrect transaction, file a complaint within three days.